We couldn’t provide the services that we do without our army of volunteers. Of course their support is essential as they give up their time to help us resolve conflict and repair harm. But it goes much further than that. Coming from all backgrounds and walks of life, our volunteers also bring skills, interests and life experiences we may not have – many even have first-hand experience of conflict and crime.

It’s thanks to our volunteers that we’re able to offer our services across Bristol, South Gloucestershire, BANES, North Somerset and Somerset, work with underrepresented groups and respond to local needs. It also helps us be more transparent and accountable to the public.


During 2022/2023 our volunteers gave up 6,528 hours of their time to support our clients. That has a social value of more than £105,000!

Benefits for us. Benefits for our volunteers.

While our volunteers do so much for us, we hope they get plenty out of it too. All of our volunteers receive comprehensive, nationally recognised training. They also get to attend regular support and supervision groups to help them develop, with specialist training as they progress. 

Volunteering is also an amazing opportunity to gain skills and experience, and we do our best to make it accessible to as many people as possible. Because it’s important to us that our team reflects the communities we serve. 

We do this by being flexible, devoting staff time to support, manage and work closely with our volunteers, while providing a friendly, encouraging environment. And we get as much out of these relationships as we put in. 

Whether volunteers can commit to help us for a day, a year or a decade, every contribution of time is valued – and our organisation is all the richer for it.