Beacon Customer Relationship Management (CRM) Data Breach

Earlier this week, along with many other charities and organisations who use the Beacon Customer Relationship Management (CRM) system, we have been notified that a cybersecurity incident affected certain data stored on their systems. As a result, some personal information stored on Resolve West’s database may have been accessed by an unauthorised third party. For information about this cyber-security incident and what steps Resolve West is taking to mitigate you can read more on our Privacy Statement page.

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Luke studied to Level 4 NVQ in supporting victims of abuse and crime. He has also gained a wealth of experience while working in victim advocacy and support with a wide range of vulnerable groups, from young people to rough sleepers. 

After working as a key worker with many clients with protected characteristics, Luke decided his skills and perspective were most helpful for victims of hate crime and discrimination – and that’s when he decided to join the team at Resolve West.

As a queer person of colour, I am someone who is subjected to hate and hostility even to this day. As an active member of the queer community in this city, I do the work I do to try and make this corner of the world a safer place for myself and my peers – and offer fellow victims an understanding ear and the potential for resolution.

Luke works within these Service areas