Leon* and his girlfriend experienced threats and verbal abuse from their neighbours, which left the pair feeling intimidated and frightened. As a result of this conflict, Leon and Sarah felt unable to use the communal facilities in their block of flats.

Our Conflict Resolution team supported Leon and Sarah to communicate with their neighbours, allowing them to overcome the conflict.

After mediation, me and the neighbour I fell out with, started a petition to improve the facilities for everybody that lives in our neighbourhood.


*Names have been changed to maintain confidentiality.